Privacy Policy

Privacy Policy — BZ Timepieces

Effective Date: February 25, 2026

BZ Timepieces (“BZ Timepieces,” “we,” “us,” or “our”) operates bztimepieces.com (the “Site”) and provides services related to buying, selling, trading, and sourcing luxury timepieces (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, communicate with us, submit inquiries, or complete a transaction.

Contact

BZ Timepieces
Email: [email protected]
Mailing Address: 180 Patriots Point Road Apt 122, Mount Pleasant, SC 29464, United States
Attn: Kyle Bouchard, Owner

1) Scope

This Policy applies to:

Website visitors who browse the Site or interact with forms, chat, or cookies.

Customers and leads who contact us, request sourcing, request to buy/sell/trade, or complete a purchase/sale/trade.

Individuals who submit information about a watch (e.g., details/photos/serials) for evaluation.

Our Services are intended for U.S. customers and U.S.-based operations.

2) Information We Collect

We collect information from you, automatically from your device, and from third parties (like payment processors and shipping carriers), depending on how you interact with us.

A) Information you provide

Contact details: name, email address, and (if you choose to provide it) phone number.

Transaction details: shipping address, billing address, purchase/sale/trade preferences, and communications about your request.

Watch-related information (sell/trade inquiries): brand, model/reference, condition notes, photos/videos, serial/reference information you provide, box/papers status, service history, and any other details you submit.

Communications: messages you send us by email, form submission, chat, or social media.

B) Information collected automatically

Device and usage data: pages viewed, clicks, referring pages, approximate location derived from IP address, browser/device type, and diagnostic data.

Identifiers: IP address, cookie IDs, device identifiers, and similar online identifiers.

Cookies and similar technologies: see Section 6.

C) Payment information

If you purchase from us, payments are processed by third-party processors. We may receive limited billing details such as payment status, invoice history, and partial card details (e.g., last four digits), depending on the processor and configuration. We do not store full payment card numbers unless explicitly stated.

D) Sensitive information

We do not intentionally collect sensitive personal information (e.g., Social Security numbers, precise geolocation, health data). Please do not submit sensitive information through our forms or messages.

E) Children’s information

Our Services are not directed to children, and we do not knowingly collect personal information from children under 13.

3) How We Use Information

We use personal information to:

Provide the Services (respond to inquiries, facilitate buying/selling/trading, sourcing requests, and customer support).

Process transactions (payment processing, order fulfillment, shipping coordination, fraud checks).

Communicate about inquiries, quotes/offers, orders, shipping updates, support requests, and administrative messages.

Operate and improve the Site and Services (analytics, troubleshooting, quality assurance).

Security and fraud prevention (detect/prevent abuse, unauthorized transactions, and protect our systems).

Marketing (where permitted) such as responding to inquiries and sending updates about inventory or services. You may opt out of marketing messages as described below.

Legal compliance and enforcing our Terms.

We aim to collect only what we reasonably need for these purposes.

4) Email, SMS, and Communications

A) Email communications

If you provide your email address, we may email you to:

Respond to your inquiry

Confirm or update an order, offer, or transaction status

Provide customer support

Send service-related notices

If we send marketing emails, you can opt out using the unsubscribe link (if provided) or by contacting us at [email protected].

B) Phone calls / text messages (if used)

If you provide your phone number and consent (where required), you may receive calls or texts from BZ Timepieces for:

Responding to your inquiry

Transaction coordination (shipping, delivery, verification)

Customer support

Message frequency varies. Message and data rates may apply.

Opt-out: reply STOP to any message.
Help: reply HELP or email [email protected].
Carrier notice: Carriers are not liable for delayed or undelivered messages.

5) Authentication, Watch Evaluation, and Verification

If you submit information about a watch for sale/trade, we may use the information you provide (photos, reference details, serials you voluntarily submit, and descriptions) to:

Evaluate condition and authenticity indicators

Provide an offer estimate or trade valuation

Manage fraud prevention and risk

We may request additional documentation (e.g., proof of purchase, service records) when appropriate.

6) Cookies, Analytics, Advertising, and Global Privacy Control

We use cookies and similar technologies for:

Essential functions (site operation, security, preferences)

Analytics (understanding site usage)

Advertising/remarketing (measuring performance and showing ads), if enabled

Your choices

Browser controls: You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

Global Privacy Control (GPC): Where required, we treat browser-based GPC signals as a valid request to opt out of “sale/sharing” for cross-context behavioral advertising, when applicable.

7) How We Share Information

We may share personal information in the following circumstances:

A) Service providers

We share information with vendors that help us operate and provide the Services (e.g., website hosting, form/CRM tools, analytics providers, payment processors, fraud prevention tools, and shipping/label services). These vendors process information under their own terms and/or on our instructions depending on the service.

B) Payment processors

Payment transactions are handled by third-party processors. We share information necessary to process payments and prevent fraud.

C) Shipping and logistics

We share information with carriers and logistics providers to deliver products, provide tracking, and handle insurance/signature services where applicable.

D) Legal and safety

We may disclose information if required by law or if we believe disclosure is necessary to comply with legal process, protect rights and safety, or investigate fraud/security issues.

E) Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

We do not sell personal information for money. We do not knowingly sell or share children’s data.

8) Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for their own marketing or promotional purposes.
We may share mobile information with service providers who help us deliver messaging/calling services, but only to provide the Services and not for those third parties’ independent marketing use.

9) Returns, 24-Hour Inspection Window, and Order Issues

Luxury watches are high-value items and are sensitive to handling, sizing, wear, and condition.

24-hour inspection window: If your purchase includes a 24-hour inspection window, you must notify us of your intent to return within 24 hours of confirmed delivery. To be eligible, the watch must be shipped back within 24 hours after delivery (based on carrier acceptance scan), following our return instructions.

Return handling and refund timing: When a return is authorized, we may collect and use information such as your order details, shipment tracking, and photos/videos you provide to facilitate the return. Refunds are issued only after we receive the returned watch and complete an inspection confirming it is returned in the same condition as delivered and with all included items (as applicable).

Order issues and disputes: If you contact us about a delivery issue, damage claim, missing item, chargeback, or other dispute, we may collect and use information such as order details, shipment tracking, photos/videos you provide, correspondence, and (if applicable) documentation from carriers or payment processors to investigate and resolve the issue.

Fraud prevention: We may use order, device, and transaction information to detect and prevent suspected fraud, theft, return abuse, or unauthorized transactions.

We retain return/dispute-related records as reasonably necessary to resolve issues, comply with legal obligations, and prevent fraud.

10) Insurance, Signature Delivery, and Carrier Data Sharing

To protect high-value shipments, we may require or offer shipping features such as insurance, signature confirmation, adult signature, delivery holds, or pickup requirements, depending on the transaction.

To facilitate shipping and delivery, we may share certain information with shipping/logistics providers and related service partners, such as:

Your name

Shipping address

Email address and/or phone number (if required by the carrier for delivery updates)

Package details (including declared value where applicable), tracking information, and delivery preferences

Signature requirement status (e.g., “signature required”)

Carriers and shipping service providers process this information under their own policies. If you prefer not to share certain details (such as a phone number), contact us and we’ll let you know whether the carrier can still complete delivery without it.

For returns, we use shipment tracking and delivery confirmation to verify timing requirements (including the 24-hour inspection and shipment-back window).

11) Data Retention

We retain personal information for as long as reasonably necessary to:

Provide the Services

Maintain business records

Comply with legal obligations (tax/accounting)

Resolve disputes and enforce agreements

Prevent fraud and maintain security

When you request deletion, we will delete or de-identify personal information unless we must keep it for legal/security reasons.

Backups: Residual copies may remain in backups for a limited period until rotated/overwritten.

12) Data Security and Handling

We use reasonable administrative, technical, and physical safeguards designed to protect personal information (which may include encryption in transit, access controls, and least-privilege practices). No method of transmission or storage is 100% secure.

13) Your Privacy Rights and Choices

Depending on where you live, you may have rights to:

Access the personal information we hold about you

Correct inaccurate information

Delete personal information (subject to legal exceptions)

Opt out of certain processing such as “sale/sharing” for targeted advertising, where applicable

Opt-out of marketing

Email: use the unsubscribe link (if provided) or email us.

SMS: reply STOP (transactional/service messages may still be sent when permitted).

How to exercise rights

Email [email protected] with the subject line “Privacy Request” and tell us what you want to do (access/correct/delete/opt-out). We may ask you to verify your identity.

14) International Data Transfers

We primarily operate in the United States. Some vendors may process data in other locations depending on their infrastructure. Where applicable, we rely on appropriate safeguards as required by law.

15) Third-Party Links

Our Site may link to third-party websites or services. Their privacy practices are governed by their own policies, not ours.

16) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on our Site and revise the “Effective Date.” Material changes may be communicated via the Site or by email where appropriate.

17) Contact Us

BZ Timepieces
180 Patriots Point Road Apt 122, Mount Pleasant, SC 29464, United States
Email: [email protected]
Attn: Kyle Bouchard, Owner